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Reference No : SM - MTQ
Designation : Manager Training & Quality
Experience : Min 4 yrs
Location : Gurgaon
Education : Any
Industry : ITES / BPO
Job Description : Key responsibilities would include managing a team of technical trainers, sales trainers, quality analysts and performance specialists. In addition to this, the incumbent will also be working with technical support and sales operations teams to help improve performance in the areas of resolution and sales. Technical certifications: DCSE, CCNA, MCSE, etc